Return Policy
We want you to love your purchase from edgebesteliteme.com. If you are not satisfied, our return policy makes it easy for you to exchange or return your product.
1. Return Eligibility & Guidelines
- Products can be returned within 30 days of receipt for a refund or exchange.
- Items must be in new, unused condition and returned in the original packaging with all tags attached.
- Customized or personalized products are not eligible for return.
2. Return Process & Steps
- Contact Us: Email our customer support at contact@edgebesteliteme.com with your order number and reason for return.
- Return Authorization: Once your return is approved, you will receive a return authorization number and instructions on where to send your item.
- Shipping the Return: Please ensure that the item is securely packaged to prevent damage during transit. You are responsible for return shipping fees unless the item was defective or incorrect.
3. Refunds & Processing Time
Refunds will be issued to your original payment method once we receive and inspect your return. It may take 7-10 business days for the refund to be reflected in your account.
4. Damaged, Defective, or Incorrect Items
If you receive a damaged, defective, or incorrect item, please notify us within 7 days of receipt. We will arrange a replacement or full refund, and you will not be responsible for return shipping costs.
5. Exchanges
If you wish to exchange an item for a different size or style, please indicate this in your return request email. We will process the exchange once we receive the returned item.
6. Customer Satisfaction
Your satisfaction is our priority. If you have any concerns about your return or refund, please do not hesitate to contact our support team, and we will work to resolve the issue as quickly as possible.
